The groomer was very nice and I felt safe leaving my dogs to be groomed and she did a great job BUT she cut my dogs and said it wasn't bleeding and it was no big deal. My dog couldn't walk and took her to the vets and she had to get staples and a shot for infection and it cost well over a hundred dollars I took vet bill to the store and told the groomer . She took a photocopy of vet bill and said she would show it to the owner. Haven't heard back from them so I guess they don't give a damn..